We offer flat-rate pricing based on the size of the home, though we reserve the right to adjust the price for fairness if your home is larger or messier than normal. We allow you to adjust our estimate as you see fit, though it may void our guarantee (see below).
We offer a full service guarantee. This includes a free re-clean of the spots that were missed during your initial cleaning.
This guarantee does not necessarily apply if:
Due to safety concerns, we will not allow our cleaners to move and/or lift heavy items. If you would like us to clean behind large appliances or furniture, please move them prior to our arrival. Our cleaners must keep shoes on at all times.
We reserve the right to arrive to your home within a 60 minute window of the scheduled cleaning time. For example, if the booking time is 12:00 PM, we may arrive between 11:00 AM and 01:00 PM.
We request that cancellations take place at least 24 hours before the time of the home cleaning appointment.